Privacy Policy

Who we are and what we do with your data

We are Travel-Learn-Create SRL with headquarters in Romania/ Bucharest, address: Calea Floreasca nr. 169A, corp A, et. 4, sector 1,Bucharest, 014472

We are the controller of your data and process it in order to fulfill the purchasing or service contract you agreed to on our website www.misscarpatica.com.

We also use your data for marketing purposes if you have given your consent on our website and for our customer service.


 

We share your data with our partners that help us provide you with our services.

To achieve the purposes mentioned above we have to give access to your personal data to our partners and suppliers.

- financial institutions and service providers (such as PayPal)

- technological service providers (such as wix)

- logistic, transport and delivery partners (such as DHL)

- producer and service providers (such as Printoteca)

- providers of customer support related services (such as wix)

 

What kind of data we collect, how we store it, and for how long

Email Address

 

  • Customer Service

  • Marketing Purpose

 

We will store your email address in our CRM system. We will send you order confirmations and updates on your order.

We will contact you in case of difficulties with your order or to clarify missing information on your order (such as size, color, or incomplete address).  

If you have given your consent to receive marketing material from us, we keep your email address in our database until you unsubscribe from our newsletter.

In case you have not given your consent to receive our marketing material, we will delete your email address from our data base 3 months after your last order.

 

Credit Card details

 

  • To fulfill service contract

  • To finalize the purchase process

 

We will process your data for the time necessary to manage the purchase of the products or services that you buy, including potential returns, complaints or claims related to the purchase of the product or service in question.

In order to finalize your order and check out you will be redirected to the website of the payment-service-provider you chose on our website.

In order to see their  data protection policy please check their respective websites.

 

Address

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  • To fulfill service contract


In order for us to ship the product you purchased on our website, we process your data and share it with our production and logistic partners.

We will store your address for up to 3 months in our CRM system.

 

We respect your rights!

We keep your personal data confidential and don’t share it with any third party that is not one of our partners or suppliers to:

  • Fulfill the purchasing or service contract you agreed to on our website

  • Deliver promotional materials to you

 

You can exercise your rights as listed below at any time

by writing us an e-mail to dataprotection@misscarpatica.com

 

Simply let us know the reason for your request and the right that you wish to exercise.

 

You have the right:

  • to request access to your personal data that we hold

  • to request that we rectify the personal data that we hold

  • to request that we erase your personal data

 

Finally, we inform you that you have the right to file a claim before the responsible data protection regulatory authority of Romania.

 

http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm